At Krishnashree.in, we want you to be happy with your purchase. If you are not satisfied with your order, please review our return and refund policy below.
1. Eligibility for Returns
- Products can be returned within [X days, e.g., 7 days] of delivery.
- Items must be unused, unworn, unwashed, and in their original packaging with all tags attached.
- Certain items such as customized products, perishable goods, or personal care items are not eligible for return.
2. Return Process
- To initiate a return, contact us at [insert email/phone] with your order details and reason for return.
- Once your request is approved, we will provide you with the return shipping address and instructions.
- The customer is responsible for return shipping costs unless the product is damaged or defective upon arrival.
3. Damaged or Defective Items
- If you receive a damaged or defective product, please notify us within [e.g., 48 hours] of delivery.
- We may request photos or videos as proof before approving a replacement or refund.
4. Refunds
- Refunds will be processed after we receive and inspect the returned item.
- Refunds will be issued to your original payment method within [e.g., 7–10 business days].
- Shipping charges are non-refundable unless the return is due to our error.
5. Exchange Policy
- Exchanges are subject to stock availability.
- If the requested item is out of stock, we will issue a refund or store credit.
6. Non-Returnable Items
The following items are non-returnable:
- Customized or personalized products
- Sale or clearance items
- Gift cards
7. Contact Us
If you have any questions about our Return & Refund Policy.