1. What products do you sell?
We offer a wide range of [insert product category, e.g., ethnic wear, sarees, kurtis, accessories, and more] designed to bring style and tradition together.
2. How do I place an order?
Simply browse our products, add your favorites to the cart, and proceed to checkout. Enter your shipping details, choose a payment method, and confirm your order.
3. Do I need an account to place an order?
No, you can place an order as a guest. However, creating an account helps you track orders, save addresses, and get special offers.
4. What payment methods do you accept?
We accept secure online payments via credit/debit cards, net banking, UPI, and popular digital wallets.
5. How long will it take to receive my order?
Delivery times vary depending on your location. Orders are usually shipped within [insert timeframe, e.g., 2–5 business days].
6. Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email or SMS.
7. What is your return policy?
We accept returns within [insert days, e.g., 7 days] of delivery for unused, unworn, and undamaged items in original packaging. Please read our Return & Refund Policy for more details.
8. Are there any non-returnable products?
Yes, customized items, sale products, and certain personal items are non-returnable.
9. Do you ship internationally?
Currently, we [insert policy: e.g., “ship only within India” or “offer worldwide shipping”].
10. What should I do if I receive a damaged product?
Please contact us within [insert time, e.g., 48 hours] of delivery with photos of the damaged product so we can arrange a replacement or refund.
11. Do you offer discounts or promotions?
Yes! We regularly run special offers. Subscribe to our newsletter or follow us on social media to stay updated.
12. How can I contact customer support?
You can reach us via email at [insert email], phone at [insert phone], or through our Contact Us page.